Capa preta com um retangulo cinza e letras em azul escrito Introdu��o aos chatbots - Do zero aos primeiros passos. Imagem de um rob� com um fundo azul e di�logos em cinza simulando um bate-papo.

Introduction to chatbots - From zero to the first steps (portuguese version)

Chatbot is a conversational app, doing what it's programmed, simulating a human talk. Are services based in rules and in the most of cases use artificial intelligence or integrations with other services and systems. Its promote the automatization of daily process, qualifying leads and address the clients to the appropriate process, reducing the effort in attendance and address to the attendance only the cases that really needs human interaction....

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